Privacy Policy

DevOps Plant Pty Ltd ("DevOps Plant", "we", "us", or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you visit devopsplant.com.au or engage our services.

1. Information We Collect

We collect personal information only when you voluntarily provide it or when it is automatically collected through your use of our website.

Information you provide

• Contact form: name, email address, company name, and message content when you submit an enquiry.
• Newsletter: email address when you subscribe to our security updates newsletter.

Information collected automatically

• Analytics data: page views, session duration, referral source, and device type via Google Analytics 4 (GA4), managed through Google Tag Manager.
• Technical data: IP address, browser type, and operating system collected by our hosting infrastructure (AWS CloudFront).

2. How We Use Your Information

We use personal information for the following purposes:

• To respond to your enquiries and provide our DevOps and cybersecurity consulting services.
• To send you security updates and insights you have subscribed to.
• To improve our website and understand how visitors engage with our content.
• To comply with legal obligations and protect our legitimate business interests.

We will not use your personal information for purposes beyond those described above without your consent.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data.

• Google Analytics (GA4): collects anonymised usage statistics. Analytics storage is enabled by default for Australian visitors; advertising signals are disabled by default.
• Google Tag Manager: manages all tracking scripts on our site. No additional data is collected beyond what is described in this policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose your information to:

• Service providers: third-party providers who assist us in operating our website and delivering our services, including AWS (hosting), Google (analytics), and Mailgun (email delivery). These providers are contractually bound to protect your information.
• Legal requirements: where required by Australian law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Some of our service providers are located overseas (including the United States). We take reasonable steps to ensure they handle your information in accordance with the APPs.

5. Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our infrastructure is hosted on AWS with encryption in transit and at rest. Despite these measures, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years. Newsletter subscriptions are retained until you unsubscribe. Analytics data is retained in accordance with Google's data retention policies.

7. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Complain about a breach of the APPs.
• Unsubscribe from our newsletter at any time via the unsubscribe link in any email.

To exercise these rights, contact us at hello@devopsplant.com.au. We will respond within 30 days.

8. Complaints

If you believe we have breached the APPs, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

For any privacy-related questions or requests, please contact: